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Responsible business

To us, responsibility means that profitable business is in balance with financial, corporate, social and environmental responsibility throughout the supply chain.

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Corporate responsibility

Our operations have a positive impact on the socioeconomic development. Our business operations promote growth and economic development by creating jobs and providing training and opportunities for personal development. Our operations increase wealth in society and promote the disconnection of economic growth from environmental impacts.

We comply with the valid laws and decrees in all of our business areas, and we are committed to working in accordance with the principles of good business and in a fair and ethical manner. In all our business dealings, we operate with uncompromised integrity. Participation in corruption, such as bribery, blackmailing and accepting bribes, is strictly forbidden.

We aim to create long-term relationships based on mutual trust with our customers, suppliers and business partners.

Financial responsibility

We are a profitable and competitive company with efficient operations. We contribute to financial well-being in society, and we have financial prerequisites for conducting responsible human resources policy and for taking actions related to environmental considerations.

We provide true and up-to-date information on our operations and financial position. Our business has demonstrated stable strong growth and financial development for a long time.

Social responsibility

We comply with the Declaration of Human Rights adopted by the United Nations and the laws, regulations and international agreements on working conditions and human rights that are applicable to our operations. We do not approve of the use of forced labour or child labour in any form, and we treat our employees with respect.

Any discrimination based on race, skin colour, gender, sexual orientation, marital status, pregnancy, family relations, religion or a similar factor and any physical or verbal harassment is strictly forbidden.

As regards pay, employment terms and working hours, we comply with Finnish legislation and the Collective Agreement of the Information Technology Services Sector. We are a member of the Federation of Finnish Technology Industries, and we acknowledge our employees' freedom of association and right to negotiate collectively. We have chief and deputy shop stewards elected by our personnel.

We promote and foster gender equality and equality in our operations. We take care of the well-being and competence level of our personnel. We measure our employee satisfaction on a regular basis and support the development of our employees actively.

We comply with the laws and regulations related to health and safety. We provide our employees with a safe and healthy working environment and appropriate tools. In addition, we actively develop ways to improve the working conditions and working environment, and we promote the maintenance of our employees' health.

Learn about Telia Company's anti-bribery and corruption policy.

More efficient operations by means of an environmental management system

As a player in the ICT sector, we contribute to the building of a more sustainable society.

We strive to burden the environment as little as possible when conducting our business operations, and we provide services and solutions that enable our customers to reduce their own environmental footprint. Our modern telework solutions reduce the need to travel, thereby saving costs, time and the environment. Our centralized data centre services and virtualization improve energy and material efficiency.

Although we promote the creation of environmentally friendly business practices, our business also has negative environmental impacts. These include, in particular, energy consumption. We constantly strive to reduce our environmental footprint particularly by means of measures related to energy consumption and waste.

Our environmental work is centred around the environmental policy of Telia Company.

To support the environmental policy, we have undertaken to comply in our operations with the following issues affecting the environment:

  • Promoting an environmentally friendly way of thinking and operating
  • Reducing energy consumption
  • Reducing traffic emissions
  • Preventing waste production, and recycling

We are committed to continuously improving our environmental management system in order to increase the level of environmental protection. Our action plan defines actions to continuously improve the management of environmental considerations.

Environmentally responsible business is based on compliance with environmental laws, authority regulations, EU directives and standard-based requirements. We are committed to ensuring that the standard-based environmental management system applies to all our business operations in Finland.


Learn about Telia Company's responsible business.

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